Shipping policy
Shipping Policy
Order Processing
All products are made to order. Production typically takes 2–5 business days before shipping. During peak seasons, production times may be slightly longer.
Shipping Times
Estimated delivery times:
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United States: 3–7 business days after production
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International: 7–21 business days depending on destination
These are estimates and not guarantees.
Shipping Costs
Shipping rates are calculated at checkout based on your location and the products in your order.
Tracking
Once your order ships, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear.
Incorrect Addresses
Please double‑check your shipping address at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, contact us at support@agodmoment.com and we will assist you in resolving the issue.
Damaged Items
If your order arrives damaged, please refer to our Return & Refund Policy. We will replace damaged items at no cost once photos are provided.